Testimonials

The team have changed visit times to suit her changing needs and liaise, transport and support her to GP and Hospital services and manage all medications.

They are great communicators and rapidly identify any problems and potential solutions. My neighbour enjoys staff visits and is benefiting greatly from their professional skills and insight into her individual needs and preferences. Excellent job.

Catto have been caring for my mother for a number of years, and in my family’s view, they are first-class. Care was a new experience for all of us and they gently and professionally slid into place, encouraging, soothing, finding practical solutions, liaising, advising, and much, much more.

Today they are like trusted friends, or extended family, understanding, supporting, keeping us well informed about her health, her state of mind, general matters that need input from us. We do not live near our mother, and we put our trust 100% in Catto.

The Catto management and team are supremely discreet and professional. We simply could not wish for better. Our mother enjoys their visits and we believe she thrives because of Catto.

I am a self-employed Chiropodist and have provided a service to various clients of Catto Homecare over many years since approx. 2012.

Their clients are well looked after and always express how happy they are with their service. The clients speak very fondly about the staff team and management and feel they are treated like family members.

The team are always happy to help and go above and beyond the expectations of clients.

It is well over 12 months since we engaged Catto Homecare to look after mum on a daily basis. Mum has been getting steadily more frail and living overseas I am not able to be there for her and this is the next best thing.

It is so reassuring to be able to rely on such a professional and friendly team who take mum out every day and keep an eye on her. Mum loves seeing the ladies, who are always cheerful and helpful, its the highlight of her day.

The manager is always quick to respond to any request and also updates me on mums health if there is a change and makes useful suggestions. They take mum out to do her shopping, go to her GP, hair appointments, or for a coffee and also do chores around the house, making mum’s bed and making sure she has her next meal ready.

I highly recommend them to anybody who has somebody that needs caring for.

All the carers are so helpful and so friendly, I feel completely at ease leaving my mum in their care. They know exactly how to help her and care for her as they did previously with my step dad. I couldn’t recommend them more.

I am totally satisfied with the service, they are always there when needed & are kind caring & always cheerful. I could not ask for more.

In the last month I have had quite a few medical appointments & my carer gets me there on time makes sure I am safe at all times, offers help when I am struggling eg undressing & dressing & always I taken indoors safely & if time she will make me a cup of tea.

I have been working with Wendy, the office employees and staff team for at least 14 years – maybe longer. Some of her clients have engaged in my independent hairdressing services.

I would highly recommend Catto to anyone in and around the local area. They choose their staff members with great care to maintain their high standards.

I have known Wendy and Catto Homecare since she started to take on managing the care of my mother D.S. over a 7 year period. Initially, they were involved as my mother was becoming forgetful and had recently had a diagnosis of Dementia.

Catto Homecare organised my mother’s medication, shopping and making sure she had eaten; she ensured my mother got to her many activities, believing that maintaining my mother’s independence was paramount. They always contacted me to update me on how my mother was and they took her to the GP and to hospital if needed. We both agreed that with Catto’s help we would try to keep my mother at home and avoid her going into a nursing home.

Wendy was able to talk to my mother about her wishes for her terminal care, this reassured my mother that she could die at home and Catto Homecare staff would be there with her. After her fall, her care became more difficult and my mother required a live in carer, something I probably would not have considered without her guidance. Catto Homecare remained caring for my mother, giving her live in carer a break and always supporting me, even attending meetings in hospital.

Wendy’s knowledge of Dementia Care is second to none. We were able to work as a team to ensure my mother stayed at home in an environment she knew with familiar faces round her. Wendy was there when mum died at home; she helped the live in carer, spoke to the GP, police and Coroner managing it all, until I could arrive, she then supported me through the first few days. I would recommend Catto Homecare to anyone considering their relative required additional support at home, this care can start as a light touch by getting someone used to having a stranger in their home to a more complex package when needed. Having a consistent trusted person for my mother was fundamental to her excellent care and to ensure my mother’s wish to die at home happened.

As you know I have been so happy with the help from Catto Homecare. All your staff are handpicked and I miss them.